Tell us about BIC’s Shared Services Center in Sofia – when did it open, what are its goals, how many people work there?

In 2020, to help drive innovation and long term sustainable global growth, BIC opened a new state-of-the-art shared service center in Sofia. Here, our team members contribute to our company’s growth by improving, automating and innovating processes within - finance, accounting, procurement, order and claims management, HR and more.  

In the last 2 years we have built a strong team of more than 250 professionals. And at BIC, we strive to provide our employees with the tools and resources they need to grow and take ownership in their careers.

How does the Center fit in BIC’s strategy and how will it develop?

The Sofia center i is making a huge impact on our European structure and processes. Two years ago we created a best-in-class Shared Services Center to support our evolving organization. We have made great progress in building a solid foundation for the Sofia center and in transferring our activities. We are now entering into the next phase of BIC Services Sofia to maximize our capabilities where we aim to make services at BIC more efficient and effective by focusing on standardizing and digitizing our processes.

In the next few years, our main focus will be on automation, process improvement and standardization of internal procedures within the fields of Finance, Customer Service, Transactional Procurement, IT, HR and other corporate functions to better support our overall business performance and drive new efficiencies

Why is BIC a great place to work at?

I would say the diverse perspectives and experiences of our team members worldwide.

Our team of 13,000+ people operates worldwide, with BIC products being sold in more than 160 countries. This makes us a truly global business, reflecting the diverse backgrounds and experiences of the communities where our products are available worldwide. You'll bring your unique perspective to the table, working with others to guide BIC into the future.

What are the unique aspects of BIC Sofia?

Here at BIC Sofia we foster an open, collaborative and caring workplace environment that welcomes unique perspectives and encourages every team member to bring their complete self to work, every day so that we can make a positive impact for our business and write our future, together.

Our  positive work environment goes hand in hand with professional development. BIC provides many training opportunities to give our people the skills they need to become experts in their fields and help us take our business to the next level. 

What traits would make someone successful as a part of the BIC team?

BIC is a “roll up your sleeves and get the job done" type of company. Here, you'll have the chance to work alongside self starters, innovative thinkers and problem solvers who will help you unlock the power of your potential.

What do you like most about BIC? What makes it different from other employers?

I started at BIC as a recruiter, then moved to the Talent Acquisition Lead role, and during this time I worked with amazing people, motivated and empowered me to bring my ideas to life. Here in BIC I gained hands-on experience and strategic projects exposure, which supported me a lot in my professional growth. I've been able to propel my career path forward with working within global team of professionals.

Sounds like your place? Learn more about BIC’s perks and benefits in our blogpost.